Price Protection Policy

1. Policy Overview

At Arspura, we are committed to providing a transparent and fair shopping experience.

Arspura offers price protection on eligible purchases. If the regular selling price of a qualifying product decreases during the applicable price protection period, customers may request a refund of the price difference in accordance with this policy.

2. Eligibility Requirements

To qualify for price protection, all of the following conditions must be met:

2.1 Purchase Channel

The product must be purchased directly from the official website, Arspura.com.

2.2 Price Protection Period

The price protection period begins on the date and at the time the original order is placed and lasts for 14 consecutive days (336 hours), as recorded in our order system.

All price adjustment requests must be submitted before the protection period expires.

2.3 New Product Price Protection

During new product launch periods, Arspura offers designated new products on Arspura.com an extended 30-day (720-hour) price protection period, beginning when the order is placed. All other terms of this policy remain applicable.

2.4 Eligible Price Adjustments

Price protection applies only to reductions in the regular selling price on Arspura.com. Holiday promotions, clearance sales, coupon discounts, and other special promotional prices are excluded.

The product must match the original purchase in model, size, color, and all other specifications.

2.5 One-Time Price Adjustment

Each eligible order qualifies for only one price adjustment. The price adjustment is based on the regular selling price listed on Arspura.com at the time the customer submits the request.

Once a price adjustment has been approved and refunded, no further price adjustments will be granted for the same order, even if the applicable price protection period has not expired.

2.6 Price Difference Calculation

The refund amount is calculated as the difference between the original purchase price of the eligible product and its regular selling price on Arspura.com at the time the price adjustment request is submitted.

A price adjustment is available only if the current regular selling price is lower than the original purchase price.

Taxes, shipping fees, installation charges, and other additional service fees are excluded from the calculation.

3. Exclusions

The following products, purchases, and prices are excluded from the Arspura Price Protection Policy:

3.1 Clearance & Final Inventory Sales

Products offered as part of clearance sales, final inventory sales, inventory liquidation events, or similar clearance promotions.

3.2 Holiday & Special Promotions

Special promotional prices offered during holiday sales, seasonal promotions, or limited-time promotional events are not eligible for price protection.

These promotional prices are excluded even if they become available during the applicable price protection period.

3.3 Coupons & Promotional Offers

Products purchased using promotional codes, exclusive discounts, bundle offers, gift-with-purchase promotions, or other special offers are not eligible for price protection.

4. Price Adjustment Requests & Additional Information

4.1 How to Request a Price Adjustment

To request a price adjustment, please email our Customer Support team at sales@arspura.com within the applicable price protection period.

Please include the following information:

1. Your original order number.
2. The product model and purchase date.
3. A link or screenshot showing the lower price on Arspura.com.

4.2 Verification & Refunds

Arspura will verify each price adjustment request against the original order details and the regular selling price on Arspura.com at the time the request was submitted.

Once approved, the eligible price difference will be refunded either to the original payment method or via PayPal. Refund processing times may vary depending on the payment provider or card issuer.

4.3 Policy Updates

Arspura reserves the right to update this policy as needed. Any updates will take effect upon publication, subject to applicable laws and regulations.

4.4 Consumer Rights

This policy does not affect any rights customers may have under applicable consumer protection laws.

4.5 Policy Interpretation

To the extent permitted by applicable law, Arspura reserves the right to make final interpretations of this policy.

5. Contact Us

For return requests, return status updates, or any questions regarding returns:

Email: sales@arspura.com
Response Time: Within 1 business day