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Arspura Range Hood Support Center

From Smoke to Fresh Air: Their Stories.

FAQ

Both benefits are activated by registering as an Arspura member. Standard purchases include baseline coverage, but full 90-day returns and 5-year warranty protection require membership activation.

To activate your benefits:

1. Sign up at arspura.com/account

2. Register your product using the model number and purchase date

3. Your 90-day return window and 5-year warranty activate immediately upon registration

What's covered under the 5-year warranty:

● Manufacturing defects under normal use conditions

● Motor, sensor, and display component failures not caused by misuse

● Free replacement of tempered glass panels in the event of non-misuse spontaneous breakage

Warranty coverage requires membership registration. Benefits are non-transferable and apply to the original purchaser only.
For the most up-to-date product information, installation videos, and service policies, visit arspura.com.

Keeping your kitchen exhaust hood clean takes less than 2 minutes per day.
After every cooking session:
●Wipe the smoke-blocking panels, back panel, and air intake slot with a soft damp cloth
●Remove any visible grease droplets from the panel surface and side panels
●Use a neutral pH (mild) detergent if needed
Every 1–2 weeks:
●Clean the air intake slot more thoroughly to prevent oil droplet buildup
●Check the oil cup level — empty and clean when it reaches 80% capacity
Oil cup removal: hold with both hands and pull horizontally outward.
Oil cup installation: push horizontally into the slot until it clicks into place.
Never use: steel wool, abrasive brushes, high-pressure washers, or steam cleaners — these will damage the silicone coating.
For hard-to-reach areas: use a soft-bristled brush or compressed air to clean vents, corners, and narrow gaps.

Arspura offers two professional range hood installation service options:

Service Price Includes
New Installation $199 Professional mounting, ducting, and electrical connection
Remove & Replace $299 Removal of old hood + full new installation

Please note: if cabinet modifications are required during kitchen hood installation, additional costs will be discussed directly between the customer and the technician.

Unsure if your kitchen is compatible? Send photos of your wall, power outlet, existing flue, ceiling height, and cabinet dimensions to sales@arspura.com — our team will confirm feasibility before you order.